Clarity Coaching
+61 400 862 793
  • Welcome
  • Webinars/Events
    • Webinars & Seminars
    • Event Calendar
    • Testimonials
  • Coaching
    • Action Traction Program
    • Business Coaching
    • Life Coaching
    • Coaching Value Packages
  • Radio/Media
    • Melbourne Radio
    • Clarity Corner Radio
    • Clarity Coaching Podcast
    • The Clarity Coaching TV
    • The Difference Movie
  • GratitudeFor30
  • TROVA Business Network
  • Women's Networking
  • Clients Only
    • Business Coaching - Clients Only
    • Life Coaching - Clients Only
  • Clarity Corner Blog
  • Free Newsletter
  • Contact Us
    • Contact Form

Not Saying Thank You Hurts Your Business More Than You Think

12/12/2012

0 Comments

 
How do you communicate with your customers?

Do you send thank you cards to your clients?

Did you know that not saying thank you to a customer hurts your business more than saying thank you helps.

Let me say that again.

Not saying thank you hurts your business more than saying thank you helps.

What I mean by that is our customers and clients expect to receive a thank you; especially if they spend a lot of money with us.  They expect us to at least acknowledge and thank them.

If I buy a house, I expect a thank you.

If I buy a car, I expect a thank you.

If I buy a Snickers I don't necessarily expect a thank you.

Big ticket items = increased expectations

If you don't send thank you cards to your clients, do you know what they are thinking?

They are thinking you don't care about them!

Studies show the reason why we lose 68% of our clients and customers is because they don't think we care about them.

Here is a simple solution I found to let my customers know I care about them.

www.leescardsonline.com

For $5.48 a year I can send 4 custom greeting cards to my clients to keep in touch with them and let them know I appreciate them.

How much is one dedicated, loyal, and happy client worth to you? Is it worth $5.48 a year?

If so watch this 3 minute video for more information:

www.leescardsonline.com

Once you watch the video, email me back and I'll be happy to help you get started.

0 Comments

Appreciation IS Booming In Business

6/12/2012

0 Comments

 
WHAT is the value of appreciation? Lee Cummins believes a simple “Thinking About You” or “Thank you for Your Business” could lead to anything from a smile to increased profitability.

Cummins, is a local Snr Manager, representing the US based online greeting card company, SendOutCards 

Unlike other online card companies, which allows users to send an internet link to a personalised card on the internet, SendOutCards users get to personalise one of the 17,000 card options or even create their own cards using their personal photos, which is then mailed to the recipient, anywhere in the world.

Once a user logs on to SendOutCards   subscribes to the service, they can create their own secured account where they can store information like names, addresses, birthdays, anniversary dates or reminders along with photos to send appreciation messages.

Users receive emails to get their cards out in time for these occasions. There is also an option to send gifts or gift cards, which can be selected from options on the website, along with the card.

The card is printed within 24 hours after the user completes their order. Cards of the highest quality standards and printed on recycled paper.  Mailing time differs according to the postal service within the country in which the recipient lives.

Receiving an emailed link to an on-line  e-card does not compare to going to the mailbox and seeing a card among all the bills and windowed envelopes or whatever else is mailed.  Another benefit of SendOutCards, is it is more convenient than heading to a store to purchase cards, lining up at the post office or worse, not remembering to post the card.

SendOutCards makes it hassle free. You can access it at any time from a computer with internet access, no matter where you are.  You could choose from the wide selection of cards or make your own. The cost of the card is cheaper than most of the options available at card shops.

The service is utilised in the United States, Australia, Ireland, New Zealand, Canada, UK and Singapore by businessmen, businesswomen and companies, including real estate agents, dentists, doctors, mortgage companies and other businesses which rely on customer- based earnings.

People feel underappreciated. 68% of customers move away from a business due to percieved indifference.

This is a simple tool to show appreciation. It is inexpensive and time saving. A lot of companies take business from people and do not say thank you. The experience is not personalised. This little tool could help many expand their business.

SendOutCards has also been used to teach school aged children appreciation and can be used as a fund raising initiative.

To raise funds, organisations such as schools or churches, can become distributors themselves and encourage parents or members to take out subscriptions to the service.

Therefore every time they send a cards or gifts from the website, the organisation will receive the profits from these sales and raise much needed funds.

0 Comments

    Author

    Lee Cummis, Business Development Coach, Radio & Seminar Presenter

    Free Newsletter
    * indicates required
    Close
    Picture

    Archives

    February 2013
    January 2013
    December 2012
    November 2012
    June 2012
    February 2012
    September 2011
    August 2011
    July 2011
    April 2011
    January 2011
    December 2010
    November 2010
    October 2010
    September 2010
    August 2010
    July 2010
    June 2010
    May 2010
    April 2010
    March 2010
    February 2010

    Categories

    All
    Appreciation
    Building Connections
    Business Coaching
    Business Tips
    Claim Back Your Office
    Coaching
    Coaching Tips
    Connecting
    Customer
    Customers
    Customer Service
    De-clutter
    Email Newsletters
    Engagement
    Favour Friday
    Follow Up
    Formula For Excellence
    Fortune
    Gratitude
    Happy Customers
    Home Office
    Marketing
    Media
    Missed Opportunity
    Networking
    Nurture
    Planning
    Pomodoro Technique
    Referrals
    Relationship Marketing
    Self Promotion
    Sendoutcards
    Service
    Skills Trading
    Small Business
    Social Media
    The Heart Link Network
    The Magic
    Time Management
    Touch Points
    Video
    Video Cards
    Video Emailing
    Video Marketing
    Word Of Mouth Marketing

    RSS Feed

Clarity Coaching PO Box 177, Patterson Lakes, VIC 3197 Office: (03) 9588 2062 Mob: 0400 862 793 E: claritycoaching@bigpond.com